About
Why R & R Consultants Exists
R & R Consultants was established in 2012 to give local organizations a more dependable way to manage technology. We saw how slow responses, recurring problems, and confusing explanations could turn routine IT issues into costly distractions. That shaped a relationship-focused approach built around listening carefully, communicating clearly, and addressing the underlying issue rather than applying a temporary fix.
Today, we support small and midsize businesses, private schools, nonprofits, and professional organizations throughout Novato, San Rafael, Marin County, and Sonoma County. Our team provides remote and onsite assistance while helping clients make informed decisions about their systems, security, communications, backups, and long-term technology needs.
R & R Consultants is a Service-Disabled Veteran-Owned Small Business and a California-certified Disabled Veteran Business Enterprise. Those distinctions reflect a company shaped by service, accountability, and follow-through. We bring those principles to every client relationship, whether we are resolving an immediate concern or planning what comes next.
Principles That Shape Our Work
Our approach reflects the standards we bring to every conversation, recommendation, and support request.
Personal Attention
We learn how each organization operates before recommending a path forward. That context helps us provide support that fits the client rather than forcing a generic solution.
Clear Communication
Technology decisions should not depend on deciphering jargon. We explain the issue, available options, and practical next steps so clients can move forward confidently.
Dependable Follow-Through
Good support requires ownership from the first conversation through resolution. We stay engaged, communicate progress, and keep the client informed.
Proactive Thinking
Technology works better when potential issues receive attention before they become major disruptions. We help clients plan ahead, strengthen weak points, and reduce avoidable surprises.